ContactUs

Get in touch with our support team, share feedback, or ask questions about property research and land valuation.

Email Support

Get help via email

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Phone Support

Call us directly

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Business Hours

When we're available

Mon-Fri: 9AM-5PM
AEST

Send us a Message

Fill out the form below and we'll get back to you as soon as possible. Your feedback helps us improve RatesAppeal for everyone.

Frequently Asked Questions

Quick answers to common questions about RatesAppeal

How quickly will I get a response?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.

What information should I include?

Please include your property address (if applicable), specific questions or issues, and any error messages you've encountered. Screenshots are always helpful!

Can I schedule a call?

Yes! If you prefer a phone consultation, mention it in your message and we'll arrange a convenient time to discuss your property research needs.

Do you offer training sessions?

No, we do not provide training sessions. However, our support team is available to help answer any questions you may have about using RatesAppeal.